Digital interactive communications
Interactive mobile responsive statements enhance CX and optimize service costs
Telecoms across the world use our Digital Customer Communications Management product and enhance customer experience with interactive mobile responsive statements. This gives the competitive edge with a digital first strategy.
Know how our interactive video bill helps transform the customer experience by providing a consistent experience across multiple devices and different form factors.
Build the competitive edge with a digital first strategy.
Interactive video bill solution helps transform customer experience significantly
Building futuristic communications
How do interactive video statements help?
- The customer is provided with clear bill
- This includes all billing components as the video runs the customer through all the features
- The video enables customer self-serve capabilities.
- Helps register feedback and a chatbot is assigned to handle queries
- Allows easy payment from within the video bill
- Integration with payment gateways
Beyond PDF, Email, SMS, WhatsApp communications
Say no to printing customer communications and increase your e-adotion by 30%. This becomes a huge revenue saving activity for the enterprises.
65% to 85% reduction in operating costs from manual processing of communications by automating the entire end to end process.
20% reduction in billing related costs to contact center, increased NPS and customer loyalty.
how can we help you?
Write to us at info@cipherlane.com or submit a business inquiry online through our contact us page.
At Cipherlane, we believe in providing compelling product and service stacks to our customers through our partners. Our boundaryless teams enable seamless digital transformation of your legacy to modern ecosystem.
